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Payment methods in Hong Kong

Asia
11methods
42banks

Hong Kong's e-commerce market is worth US$22 billion — over US$3,000 per shopper per year.

Market takeaways

  • Hong Kong's e-commerce market is worth US$22 billion — over US$3,000 per shopper per year.
  • 62% of online purchases are completed on mobile devices, up from 57% in 2020.
  • Card payments account for 44% of transactions, with a highly fragmented "Other" scheme category (69%) reflecting local card dominance.
  • 77% of Hong Kong shoppers have made cross-border purchases, spending US$3.7 billion internationally (19% of total e-commerce).
  • E-wallet adoption is strong at 31% of transactions, driven by Octopus, Alipay HK, WeChat Pay HK, and PayMe.

Population

7.5M

Online population

6.9M

B2C e-commerce

$22B

Banked population

95%

Credit card population

74%

E-commerce of total retail

14%

Payment method breakdown

  • Card44%
  • Cash3%
  • Bank Transfer15%
  • E-Wallet31%
  • Other7%

Card scheme breakdown

  • Visa16%
  • Mastercard9%
  • American Express6%
  • Local Schemes0%
  • Other69%

Cross-border e-commerce

Cross-border shoppers

77%

Share of e-commerce

19%

Cross-border value (est.)

$3.7B

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Sources