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Privacy policy

How pay.wiki collects, uses, and protects information.

Last updated · November 4, 2026

Introduction

pay.wiki (“we,” “our,” or “us”) explains here how we collect, use, disclose, and safeguard information when you visit the site or contact us. If you do not agree with this policy, do not use the service.

Information we collect

Depending on how you interact with us, we may process:

  • Contact details you submit (name, email, company, phone)
  • Message content from forms, Contribute, or Suggest an edit
  • Technical data such as IP address, browser, and usage analytics
  • Account identifiers if you create an account

How we use information

  • Respond to inquiries and contributions
  • Operate, secure, and improve the site
  • Comply with legal obligations
  • Communicate about the service when you ask us to

Sharing

We do not sell personal information. We may share data with processors who host or operate the site under contract, or when required by law.

Provider network: if you tick the sharing box when you send a shop inquiry, we share the request without your name, email or website (the methods, markets, merchant category and business facts you entered) with vetted payment providers that registered with us. We pass your contact details to a provider only after it accepts the request and we have checked with you. Providers agree to keep this information confidential and not to resell it.

Retention & security

We retain information only as long as needed for the purposes above or as required by law. We apply reasonable administrative and technical safeguards; no method of transmission is perfectly secure.

Three years after the last activity on them, shop inquiries lose their contact email, website and notes, and payment flow requests their contact email, company name and brand notes. We keep a security log of changes to account roles and statuses and of contact details revealed to providers, with the account ids involved, for 1 year, also after an account is closed, to detect and investigate misuse.

Your rights

Depending on your jurisdiction, you may request access, correction, deletion, or restriction of personal data. Contact admin@pay.wiki. See also GDPR and Cookies.

Children

The service is not directed at children under 16. We do not knowingly collect their personal information.

Changes

We may update this policy and will revise the date above. Continued use after changes means you accept the updated policy.