Payment methods in Chile
E-commerce worth US$8 billion (10% of all retail); growing to US$14 billion by 2027.
Market takeaways
- E-commerce worth US$8 billion (10% of all retail); growing to US$14 billion by 2027.
- Local card schemes dominate 70% of card transactions; Redcompra alone holds 44% share.
- Alternative payment methods (non-card) account for more than 40% of online transactions.
- Mobile devices account for 59% of all online purchases in 2024 (up from 40% in 2022).
- Cross-border e-commerce: 19% of shoppers buy cross-border, valued at US$1.6 billion.
Population
19.6M
Online population
16.2M
B2C e-commerce
$8B
Banked population
74%
Credit card population
44%
E-commerce of total retail
10%
Payment method breakdown
- Card59%
- Cash2%
- Bank Transfer15%
- E-Wallet18%
- Other6%
Card scheme breakdown
- Visa10%
- Mastercard19%
- American Express0%
- Local Schemes70%
- Other0%
Cross-border e-commerce
Cross-border shoppers
19%
Share of e-commerce
19%
Cross-border value (est.)
$1.6B
Featured payment methods in Chile
All payment methods available in this market, sorted by prominence.
MACH (BCI)
MACH is a digital wallet and prepaid Visa card product offered by Banco BCI. It allows users — including those without traditional credit cards — to shop online domestically and internationally using a virtual Visa card funded from a digital wallet. MACH has grown significantly as a tool for financial inclusion, enabling younger and lower-income consumers to participate in e-commerce.
Visa
Visa is the world's largest card network, enabling credit, debit and prepaid card payments online, in-store and at ATMs across virtually every market. In the listed countries Visa is a core internationally accepted scheme alongside local methods.
Mastercard
Mastercard is a leading global card network supporting credit, debit and prepaid card payments online, in-store and at ATMs worldwide. In the listed countries it is a core internationally accepted scheme.
Khipu
Khipu is a real-time bank transfer payment method enabling shoppers to pay directly from their bank account without sharing card details. It is widely supported by Chilean banks and used extensively for e-commerce, integrating into merchant checkout flows and generating a payment link that the consumer authorises within their banking app. It represents a significant share of the 15% bank transfer payment category.
Fpay
Fpay is a Chilean digital wallet and BNPL service backed by Falabella, one of Chile's largest retail conglomerates. It enables customers to make payments through the Falabella ecosystem (Falabella, Sodimac, Tottus) and increasingly at third-party merchants, with instalment payment options. It contributes to the 18% e-wallet share in Chilean e-commerce.
WebPay / Transbank
Transbank operates WebPay, Chile's dominant online payment gateway, accounting for 74% of online sales by bank transfer. WebPay processes the majority of local debit and credit card transactions including Redcompra, Chile's leading card scheme with a 44% market share. WebPay Plus supports one-time and recurring payments and is the default checkout option for most Chilean e-commerce platforms.
Redcompra
Redcompra is Chile's dominant domestic debit and prepaid card scheme, managed by Transbank through Banco de Chile's ATM network. It holds a 44% market share of card transactions and is the only scheme authorised to process debit and prepaid cards issued by Chilean banks. Redcompra's dominance explains why "local schemes" account for 70% of card transactions in Chile.
American Express
American Express is widely accepted in Panama, particularly in hotels, restaurants, and the business services sector concentrated in Panama City. Panama's role as a regional business hub and the Colón Free Zone drives above-average AmEx acceptance compared to other Central American countries.
Diners Club
Diners Club International (part of the Discover Global Network) is a premium card scheme with a strong historical presence in Latin America, notably Chile.
Onepay
Transbank-operated Chilean wallet for QR and online payments. Operator: Transbank S.A.. Est. users: Mainstream Chilean wallet; >10,000 users.
Mercado Pago
MercadoLibre's pan-Latin-American digital wallet and payment account supporting online checkout, QR payments and money transfers. Operator: Mercado Libre (DeRemate.com de Mexico / MercadoLibre S.R.L.). Est. users: ~78 million monthly active users (Q4 2025).
Servipag
Chilean payment network allowing online purchases and bills to be paid in cash or via online banking. Operator: Servipag Ltda. (Banco de Chile / BCI). Est. users: Long-established nationwide network; millions of users.
Featured banks in Chile
All banks operating in this market, sorted by prominence.
Banco Santander
Santander, Spain
Banco Santander is Spain's largest bank and one of the world's top 10 financial institutions by market cap. It serves 160 million customers in Europe, North America, and Latin America.
Itaú Unibanco
São Paulo, Brazil
Itaú Unibanco is Latin America's largest bank by assets, formed from the 2008 merger of Itaú and Unibanco. It offers retail, SME, corporate, and investment banking.
Bank of Nova Scotia (Scotiabank)
Toronto, Canada
Scotiabank is Canada's most international bank with major operations in Latin America, the Caribbean, and Asia.
BTG Pactual
São Paulo, Brazil
BTG Pactual is Brazil's largest investment bank and a leading asset manager in Latin America, offering investment banking, asset and wealth management, and corporate lending.
Banco de Crédito del Perú (BCP)
Lima, Peru
Banco de Crédito del Perú (BCP) is Peru's largest bank by assets, offering retail, SME, and corporate banking. It is part of Credicorp, Latin America's largest financial holding company.
Banco Santander Chile
Santiago, Chile
Santander Chile is Chile's largest bank by assets and market capitalisation, offering retail, SME, and corporate banking.
Banco de Chile
Santiago, Chile
Banco de Chile is the country's second-largest bank, offering retail, commercial, and investment banking, and is known for its strong brand and digital innovation.
BancoEstado
Santiago, Chile
BancoEstado is Chile's only state-owned commercial bank, the largest bank by branch and ATM network, focused on financial inclusion.
Itaú Chile
Santiago, Chile
Itaú Chile is the Chilean subsidiary of Itaú Unibanco, offering retail and corporate banking.
Banco BICE
Santiago, Chile
Banco BICE is a Chilean bank focused on SME and corporate banking, with strong operations in trade finance and capital markets.
Other Banks — Chile
Santiago, Chile
Aggregate of remaining banks in Chile, collectively ~53.7% of domestic banking assets.